Personal Data Protection Policy
1. What this policy covers
This policy explains what personal information NOTAG collects when you visit notag.vn, what we use it for,
who we share it with, how long we keep it, and what rights you have over your information.
It applies to every visitor to the website. The website both presents our products and sells online,
so it also covers the information that arises when you place an order.
2. Who is responsible for your data
| Data controller | BOHO CORPORATION JOINT STOCK COMPANY |
|---|---|
| Tax code | 0313382614 |
| Registered address | 96 Phan Dang Luu, Duc Nhuan Ward, Ho Chi Minh City |
| Data protection contact | info@notag.vn |
| Telephone | 028 3514 2688 |
3. What we collect
When you send us information through the website:
- Contact form: your name, telephone number, email and your message.
- Newsletter sign-up in the footer: your email address.
- Chat window: your name, email, telephone number and your message.
When you place an order: your name, telephone number, delivery address, email,
order details and purchase history.
When you browse the website: technical information your browser sends to our server,
and the channel that brought you to the website.
4. What we use it for
- Processing and delivering your order
- Contacting you to confirm orders, providing after-sales support, handling returns
- Answering questions you send through our forms or the chat window
- Sending product news if you have subscribed
- Understanding which channels bring customers to NOTAG
- Keeping the website secure and running reliably
5. The basis on which we process your information
For optional cookies and for the information you choose to send through our forms, we process your data
on the basis of your consent. Until you make a choice, only cookies that are essential for the
website to function are enabled.
You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried
out before it.
6. Cookies
The website uses three groups of cookies:
| Strictly necessary | Remembers the language you selected; keeps the items in your cart and what you have filled in at checkout. Always on, because without them you cannot shop. |
|---|---|
| Traffic source | Records whether you arrived from search, social media or an ad, so we know which channels work. Runs only if you consent. Stored for 6 months. |
| Social media | Displays embedded Facebook content on the page. When enabled, Facebook may know that you visited this website. Runs only if you consent. |
You can change your choice at any time under Cookie settings in the footer.
7. Who we share your information with
| Delivery partners | Your name, telephone number and delivery address, so your order can be delivered |
|---|---|
| Payment | The website does not use an online payment gateway. Payment is made by bank transfer; the bank receives only the transaction details, not personal data from the website |
| Meta (Facebook) | Data arising when embedded Facebook content is displayed (only if you consent) |
| Brevo (email delivery service) | Email addresses and the content of order confirmations and reply messages |
| N.A.M TECHNOLOGY COMPANY LIMITED | Administration and maintenance of the website and its servers under a service agreement |
| Super Online Data Joint Stock Company | Server infrastructure hosting the website and order data |
We do not sell your personal information.
8. Is your information transferred abroad
Yes. Some of the providers we use operate their systems outside Vietnam:
- Meta (Facebook) — displaying embedded content, only if you consent.
- Email delivery provider — sending order confirmations and reply messages.
9. How long we keep your information
| Order information | 10 years |
|---|---|
| Customer account | Until you ask us to delete the account |
| Information sent through forms and the chat window | 5 years |
| Newsletter email address | Until you unsubscribe |
| Traffic source cookies | 6 months |
10. Your rights
In relation to your personal information, you have the right to:
- Know what information of yours we are processing
- Give or withhold your consent to our processing
- Access the information we hold about you
- Ask us to correct information that is wrong
- Withdraw consent you gave earlier
- Ask us to delete your information
- Ask us to restrict processing
- Object to processing
- Complain, denounce or bring legal action in accordance with the law
To exercise these rights, send your request to info@notag.vn. We respond within
15 days of receiving it.
11. How we protect your information
The website runs over an encrypted HTTPS connection. Access to the administration system and the database
is granted only to those responsible for it.
The website is administered and operated by N.A.M TECHNOLOGY COMPANY LIMITED
(tax code 0313959901, 57-59 Ho Tung Mau, Sai Gon Ward, Ho Chi Minh City) under a service agreement.
The servers are located in the data centre of Super Online Data Joint Stock Company in Vietnam.
12. Children’s information
This website is not directed at children and we do not knowingly collect children’s information.
If we find that we have collected it by mistake, we will delete it.
13. When this policy changes
When we update this policy, we publish the new version on this page with the date of the update.
If a change materially affects your rights, we will notify you and, where necessary, ask for your consent again.
14. Contact
For any question or request about your personal information, write to info@notag.vn
or call our hotline 090 982 94 18.